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Implementing Metrics for IT Service Management

Smith David

9789087531140

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Additional Information
Author(s) :- Smith David Format :- Paperback
Publisher :- van Haren Publishing Pub. Date :- 2007-12-30
ISBN-13 :- 9789087531140
Series:- Best Practice Library: IT Management
Pagination :- 1 pages
Dimensions :- 236 x 169 x 13
Weight :- 450
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