ITSM Value Streams
Smalley Mark
9781780176079
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| Author(s) :- Smalley Mark | Format :- Paperback |
| Publisher :- BCS Learning & Development Limited | Pub. Date :- 2023-06-22 |
| ISBN-13 :- 9781780176079 | |
| Pagination :- 200 pages | |
| Dimensions :- 169 x 245 x 19 | |
| Weight :- 370 |
Description
ITSM Value Streams is a comprehensive guide to organizations on how to effectively utilise IT services to achieve business outcomes. It emphasizes the importance of understanding the value streams that flow through an organization and how IT services can be configured and applied to co-create value between IT service providers and consumers.
