ISO/IEC 20000 an Introduction
Selm Leo van
9789087530815
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| Author(s) :- Selm Leo van | Format :- Paperback |
| Publisher :- van Haren Publishing | Pub. Date :- 2008-02-29 |
| ISBN-13 :- 9789087530815 | |
| Series:- Best Practice Series | |
| Pagination :- 238 pages, black & white tables, diagrams, figures | |
| Dimensions :- 174 x 241 x 15 | |
| Weight :- 526 |
Description
This Introduction provides an easy to read document that explains the nature, content and aim of ISO 20000. It is aimed at a broad range of practitioners, trainers and students, who work in IT as well as in other environments.
