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| Author(s) :- Patrick M. Lencioni | Format :- Hardback |
| Publisher :- John Wiley & Sons Inc | Pub. Date :- 2010-01-13 |
| ISBN-13 :- 9780787976392 | |
| Series:- J-B Lencioni Series | |
| Dimensions :- 219 x 150 x 22 | |
| Weight :- 394 |
Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team , Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable.